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Audiovisual
Audiovisual requirements for your meetings can be provided by Presentation Services Audio Visual (PSAV). For more information or to request audiovisual services, call the PSAV sales office at the Waldorf at 1-212-872-7390.
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Business Center
The Business Center is located on the main lobby level. Services include rental of cellular phones, beepers and all office equipment. The Business Center also offers administrative services such as fax receipt and transmission, copying, producing overhead transparencies and signage, and providing secretarial and translation services and workstations. The Business Center is open Monday to Friday 7 am to 7 pm and Saturday 9 am to 5 pm. The Business Center can be reached at 1-212-872-4950. |
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Catering and Room Service
Catering requests can be made as soon as your suite reservation has been finalized. It is recommended that catering orders be placed as far in advance as possible. Requests for business meeting suites on sleeping room floors can be made by contacting Christine Hayner, Assistant Director of Hospitality & Events. Requests for meeting rooms on the 3rd, 4th and 18th floors can be placed by contacting Zena Hawes, Catering Manager.
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Entertainment Arrangements
Hank Lane Music and Productions is recommended by the Waldorf for your musical and entertainment needs. Contact Ian Magid, Musical Contractor of Hank Lane Music and Productions, at 1-212-767-0600, or visit www.hanklane.com. |
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Florist
Floralia Decorators is recommended by the Waldorf for your floral, linen and general décor requirements. Located in the hotel on the ground level, you may contact Floralia Decorators directly at 1-212-759-6910 or visit www.floraliadecorators.com. |
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Furniture/Housekeeping Requests
Extra furniture cannot be guaranteed unless pre-ordered, additional charges apply. If furniture needs to be removed from your suite, there will be a storage fee. Please notify Craig Bertz, Assistant Director of Events, if you will require furniture in your suite. |
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Limousine Service
Limousine service is offered by Capricorn Limousine, located at the transportation desk in the main lobby. Please contact Capricorn in advance for arrangements at 1-212-872-4585.
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Package Delivery and Storage
Delivery of packages and boxes to and from meeting spaces will be handled by the hotel Package Room attendants. You may also send your packages ahead, and they will be stored in the Package Room. There is a small fee for all package handling.
Please note that each box should be labeled with the following information to ensure accurate and timely delivery of items:
The Waldorf-Astoria Package Room
120 East 50th St. (between Park and Lexington Avenues)
New York, NY 10022
Attn: Contact Name
Hold for: DCAT Week/Your Company Name
Name of Meeting Room, Date, and Time Needed
If you need boxes to be delivered to the DCAT Suite at the Waldorf, you must notify DCAT prior to delivery. DCAT takes no responsibility for loss, damaged or mis-marked boxes. |
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Salon
Hair and beauty needs can be met by Kenneth’s Salon on the main floor of the hotel. For more information, contact Kenneth’s directly at 1-212-872-4570. For information on Kenneth's Salon visit www.kennethsalon.com. |
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Signage
Signage in suites will be permitted upon approval from the hotel. Signs, posters or printed materials may not be pinned, taped or affixed in any way to doors, walls or ceilings in rooms or surrounding areas. Easels, which will accommodate any standard-size signage, are available through your catering contact. For an additional fee, arrangements may be made for a carpenter to install/tear down a banner or a sign on a wall in the room. |
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Telecommunications
Suites and guest rooms in the Waldorf-Astoria have two-line phones equipped with a PC modem/fax jack. Due to the structure of the building, wireless internet is not available in guest rooms and suites. A wired internet connection is provided in each guest room and suite in the hotel for a fee of $15.95 per day and $18.95 for public IP address connection. While this setup is designed to accommodate only one user at a time, the Waldorf can provide multiple connections in any room for an additional charge. For any additional questions, please contact Craig Bertz, Assistant Director of Events.
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Wireless Internet
The Waldorf offers complimentary wireless internet access in their entire lobby, from Park Avenue to Lexington Avenue, and in all their hotel restaurants.
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